Welcome to iHuman Foundation! These Terms and Conditions govern your use of our website (ihumanfoundation.org) and any purchases or donations made through our WooCommerce platform. By accessing or using our website, you agree to abide by these terms.

1. General Information

1.1 iHuman Foundation is a nonprofit organization dedicated to charitable causes, including water aid, medical assistance, food distribution, and other humanitarian efforts. 1.2 Our WooCommerce store facilitates donations, sponsorships, and the purchase of charity-related products.

2. Donations & Payments

2.1 All donations made through our website are voluntary and non-refundable. 2.2 Payments are processed securely through third-party payment gateways (e.g., Stripe, PayPal, Square). We do not store your payment information. 2.3 Recurring donations are subject to your selected plan. You can manage or cancel recurring donations through your account or by contacting us. 2.4 If a transaction is suspected to be fraudulent, we reserve the right to cancel it.

3. Product Purchases & Shipping

3.1 Any products sold on our website (e.g., charity merchandise) are intended to support our cause. 3.2 Orders will be processed within the time stated on the product page. 3.3 Shipping fees and delivery times depend on the shipping method selected during checkout. 3.4 If an item is damaged during shipping, please contact us within 7 days of receiving the order.

4. Refund & Cancellation Policy

4.1 Donations are non-refundable, except in cases of accidental duplicate payments. 4.2 Refunds for purchased products will only be issued if the item is defective or not delivered. 4.3 Subscription-based donations can be canceled at any time before the next billing cycle.

5. User Accounts & Privacy

5.1 Creating an account allows you to track donations and orders. 5.2 You are responsible for keeping your login credentials secure. 5.3 Our Privacy Policy explains how we collect, store, and use personal data.

6. Limitation of Liability

6.1 iHuman Foundation is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. 6.2 We do not guarantee uninterrupted or error-free access to the website.

7. Intellectual Property

7.1 All content, including images, text, and logos, is the property of iHuman Foundation. 7.2 You may not copy, distribute, or modify our content without written permission.

8. Changes to Terms

8.1 We reserve the right to update these terms at any time. Changes will be posted on this page.

9. Contact Information

For any inquiries, please contact us at:
📧 Email: admin@ihumanfoundation.org
📍 Address: Unit 5, Bordesley Centre, Birmingham, B11 5AR
📞 Phone: +44 7572 451222

Thank you for supporting iHuman Foundation! 🙌